Privacy Policy

Ikoro Digial is committed to respecting the privacy of client and visitors. This privacy notice summarizes the privacy practices for Ikoro’s online activities.

All personal information collected by this institution is governed by the Privacy Act. This means that you will be informed of the purpose for which your personal information is being collected and how to exercise your right of access to that information.

Your Privacy and the Internet

The nature of the Internet is such that Web servers automatically collect certain information about a visit to a website, including the visitor’s Internet Protocol (IP) address. IP addresses are unique numbers assigned by Internet Service Providers (ISP) to all devices used to access the Internet. Web servers automatically log the IP addresses of visitors to their sites. The IP address, on its own, does not identify an individual. However, in certain circumstances, such as with the co-operation of an ISP for example, it could be used to identify an individual using the site. For this reason, Ikoro considers the IP address to be personal information, particularly when combined with other data automatically collected when visitor requests a Web page such as the page or pages visited, date and time of the visit.

Unless otherwise noted, Ikoro does not automatically gather any specific information from you, such as your name, telephone number or email address. Ikoro would obtain this type of information only if you supply it to us, for example, by email or by filling in a contact form. In such cases, how your personal information is handled will be provided in a Personal Information Collection Statement.

In cases where services are provided by organizations outside of Ikoro, such as social media platforms or mobile applications, IP addresses may be recorded by the Web server of the third-party service provider.

Communicating with Ikoro

If you choose to send Ikoro an email or complete a feedback form online, your personal information is used by Ikoro in order to respond to your inquiry. The information you provide will only be shared with another organization if your inquiry relates to that organization. Ikoro does not disclose the information to anyone other than to those in the company who need to provide you with a response. Any disclosure of your personal information is in accordance with the Privacy Act.

Emails and other electronic methods used to communicate with Ikoro are not secure unless it is specifically stated on a Web page. Therefore, it is recommended that you do not send sensitive personal information through non-secure electronic means.

Third-Party Social Media

Ikoro’s use of social media serves as an extension of its presence on the Web. Social media account(s) are public and are not hosted on Ikoro servers. Users who choose to interact with us via social media should read the terms of service and privacy policies of these third-party service providers and those of any applications you use to access them. Ikoro uses Twitter and LinkedIn.

Personal information that you provide to Ikoro via social media account(s) is collected under the authority of the Privacy Act. This information is collected to capture conversations (e.g. questions and answers, comments, “likes”, retweets) between you and Ikoro. It may be used to respond to inquiries, or for statistical, evaluation and reporting purposes.

Comments posted that violate Canadian law will be deleted and disclosed to law enforcement authorities. Comments that violate our rules of engagement will also be deleted.

Improving your Experience on Ikoro Websites

Digital Markers (including cookies)

A digital marker is a resource created by the visitors’ browser in order to remember certain pieces of information for the Web server to reference during the same or subsequent visit to the website. Examples of digital markers are “cookies” or HTML5 web storage. Some examples of what digital markers do are as follows:

  • they allow a website to recognize a previous visit each time the visitor accesses the site;
  • they track what information is viewed on a site which helps website administrators ensure visitors find what they are looking for.

Ikoro uses sessional and persistent digital markers on some portions of its website. During your on-line visit, your browser exchanges data with Ikoro’s Web server. The digital markers used do not allow Ikoro to identify individuals.

You may adjust your browser settings to reject digital markers, including cookies, if you so choose. However, it may affect your ability to interact with Ikoro’s website.

Web Analytics

Web analytics is the collection, analysis, measurement, and reporting of data about Web traffic and visits for purposes of understanding and optimizing Web usage. Information in digital markers may be used for the purpose of web analytics to remember your online interactions with Ikoro’s website.

Ikoro uses Google Analytics to improve its web site. When your computer requests a Ikoro Web page, we collect the following types of information for Web analytics:

  • the originating IP address
  • the date and time of the request
  • the type of browser used
  • the page(s) visited

This information collected is disclosed to Google, an external third party service provider. Data collected for Web analytics purposes goes outside of Canada to the US and may be subject to the governing legislation of that country, for example the US Patriot Act. Such data may be used for communications and information technology statistical purposes, audit, evaluation, research, planning and reporting.

Protecting the Security of Ikoro Websites

Ikoro employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. This software receives and records the IP address of the computer that has contacted our website, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.

Inquiring about these Practices

Any questions, comments, concerns or complaints you may have regarding the administration of the Privacy Act and privacy policies regarding Ikoro’s Web presence may be directed to our Access to Information and Privacy Coordinator by email to p r i v a c y (at) i k o r o (dot) c o m.

If you are not satisfied with Ikoro’s response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner by telephone at 1-800-282-1376.

Information that we post is subject to the Copyright Act.

Updates

This Privacy Policy may change from time to time and all updates will be posted on this page.